Please help me get my custom 4K resolution back!! I look forward to receiving your thoughts. I believe this is occurring because I can no longer change the Timing Option from the default value (notice the absence of an option for this in the Windows 10 control panel version GUI)? Trying to set 3640 x 2160 50Hz results in the error "The custom resolution exceeds the maximum bandwidth capacity" as seen below. Without the Timing Standard option being changeable I cannot set a working custom resolution. The option for Timing Standard is no longer visible (however the Help still suggests it should be there!). Now when I launch the Intel Graphics Control Panel on Windows 10 and navigate to Custom Resolutions for the external Dell monitor, I only see the Width, Height, Refresh Rate and Underscan Percentage options. for Windows 10 to regain the Intel Graphics Control Panel). However since upgrading to Windows 10, I have lost the Custom Resolution (and also needed to reinstall the latest Intel HD 5000 Graphics driver Version: 15.40. This approach worked just fine in Windows 8. Windows will remember these settings, so you shouldn't have to do this again. You should now be able to select the 50Hz 4k resolution and apply it.Uncheck "Hide modes that this monitor cannot display".Go to the normal Windows Screen Resolution dialog (Right Click on Desktop -> Screen resolution).If the "Custom Resolutions List" is empty, add the following resolution:.Click on "Display" by the back arrow and select "Custom Resolutions". ![]() Right-click on the desktop -> Graphics Properties (Intel).In order to use 4K resolution (3640x2160 50Hz) in Windows 8.1, I previously had to install the stock Intel driver (overwriting the Microsoft provided driver for the Surface Pro 3) for the graphics card to allow me to access the Intel HD Graphics Control Panel and to create a Custom Resolution as per the instructions in this guide from the Dell forums:Ī custom resolution is required to make this monitor work at 4k. I have recently upgraded from Windows 8.1 to Windows 10 (full release, not beta). I have a Surface Pro 3 with Intel HD 5000 and a Dell P2715Q external 4K monitor.
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